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In addition to providing the family with the written summary of safeguards, the information must be explained verbally to the family and signatures must be obtained documenting the receipt and understanding of their procedural safeguards rights. Explanations of rights and safeguards should be part of the service coordinators' and providers' ongoing conversations with families and should be documented in the record. Although some rights and safeguards (e. g., written prior notice) can be explained when they occur in the early intervention process, others (e. g., right to request mediation) need to be explained from the beginning in case a family may need them. Alternative methods, such as videotapes and brochures may be used to assist in providing explanations to families; however, they should not replace verbal explanations.